Communication Security · Phishing
Phishing checklist
Who leads
Whoever looks after digital security
Name
Use it when
everyone should know the payment rule and the five habits, someone new is joining, or a convincing fake has just done the rounds.
The payment rule
New bank details, a new payee or an urgent payment? Call first, on a number you already have, before any money moves. The director included.
Five habits for everyone
Two signs people miss
If someone already clicked
- Tell your security champion straight away, even if you’re not sure.
- Keep the message. Don’t delete it or forward it.
- Typed a password? Change it now, and anywhere else you used it.
- Money gone? Call the bank, then follow the Clicked a bad link playbook.
Where we report
- Report suspicious messages to
- Backup if they can't be reached
Take care: Thank everyone who reports, false alarms included. Fear of blame is what keeps clicks hidden.
Started
Done
Review again