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Salmini Checklist1 page

Security Culture · Well-being and care

Well-being and care checklist

Who leads Whoever looks after the team's well-being Name

Use it when

a colleague has been through an attack or an incident, or you're preparing before anyone needs support.

Psychological first aid

Look. Check whether the person is safe and what they need right now.
Listen. Let them talk if they want to, without pressing them to.
Link. Help them reach the information, people and support they need.

During and after an incident

Say plainly that it isn’t their fault. Nobody has to fix it alone.
Offer to read abusive messages or screenshots for them.
Keep them in control of their own accounts and devices: do things with them.
Offer time off and support after a hard incident.
Check in again a few days later, and again after that.

Where support is

Helpline
Emotional support or counselling

Notes

Take care: Look after yourself too: plan your own rest, share the load and name someone who can stand in for you.

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